Hello MENUGEO,
We have installed for you the template and sample date, unfortunately your SQL server does not support large prefix option, our suggestion is to contact your hosting provider and resolve this problem, more info you can find here: https://forums.mysql.com/read.php?11,613570,613570
If the option will not be added to your server you may have problems with Joomla or components updates.
We have a problem with our website. We cannot scroll any of the pages either in Chrome, Opera or Edge. Furthermore selecting any products from the webshop is very slow or does not even work.
The link to our site is: https://www.motor-systems.hu/villanymotor/egyfazisu
Please help me with this urgent matter asap. Thank you.
Sincerely,
Peter
AS Templates
POSTED: 2017-10-10
Hello ZONTALO,
We are sorry, we do not see any purchased items under your account, our support is available for premium version only.
We use the free version of the Template 002095 with Joomla 3.4.8. In case we purchase the paid version of this template, can you resolve the scrolling problem? (Furthermore the product selection problem that occurs after updating Joomla?)
Thank you.
Regards, Peter
AS Templates
POSTED: 2017-10-11
Hello ZONTALO,
Can you please provide us with more info, just checked your website the stroller is working.
Our site works well in Firefox, but it does not work in Chrome, Opera and Edge. The mouse scrolling and the "Top of the page" button does not work either with non-Mozilla products.
Could you please analyze this problem?
Thank you.
Regards, Peter
AS Templates
POSTED: 2017-10-17
Hello ZONTALO,
We are sorry, we do not see any purchased items under your account, our support is available for the premium version only.
We use the free version of the Template 002095 with Joomla 3.4.8. In case we purchase the paid version of this template, can you resolve the scrolling problem? Our site (https://www.motor-systems.hu) works well in Firefox, but it does not work in Chrome, Opera and Edge. The mouse scrolling and the "Top of the page" button does not work either with non-Mozilla products.
Could you please analyze this problem?
Furthermore could you please analyze the product selection problem that occurs after updating Joomla? (Joomla 3.8.)
Thank you.
Regards, Peter
AS Templates
POSTED: 2017-10-17
Hello ZONTALO,
Yes, our support team will connect your Joomla admin panel and resolve this problem.
hi Support AS Template 002095 from one moment to the next, all content is gone. only the homepage was right. i find out, the system have problem to find the pictures, but the pictures url are correct. i make a backup. now the content works again, but i can't find the problem and i don't want again this problem. what can i do? www.fordautozentrum.ch User: mediaheadz Password: Shannon10 thank you for helping. c'ya Jürg
AS Templates
POSTED: 2017-11-02
Hello MEDIAHEADZ,
We are sorry, it seems your license for our support is expired, you may extend it from your AS account.
I have renewed the license, please give me an answer, why this page has suddenly stopped showing any content. Anything with the pictures was not correct anymore? thanks for your feedback and help.
c'ya Jürg
AS Templates
POSTED: 2017-11-07
Hello MEDIAHEADZ,
We are sorry, we do not see any renewals for the item 002095 under your account.
We have purchased the Template 002095, so please resolve our scrolling and product selection problem. Please also let me know if you need anything (password etc.) for that.
Thank you.
Regards, Peter
AS Templates
POSTED: 2017-11-07
Hello ZONTALO,
For checking and fixing an issue with 'To Top' button we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Sorry, not quite understand the problem with product selection, we need more info please.
Hello,
could you please advise how to
1. upload the logo of my company to the header
2. Change all background pictures (slider, all other pages
) to other pictures
3. Change default green colour to blue
Thank you very much for your support.
BR,
Oksana
AS Templates
POSTED: 2018-03-20
Hello OKSANABILENKA,
1. The logo you can upload using the template parameters, please see Logo Image parameter under Header layout tab.
2. All these pictures you can find in the template's images folder: "\templates\as002095\images\bg.4.jpg" or joomla images folder: "\images\sampledata\asimages\backgrounds"
3. It can be done by creating your own css or by editing existing css files. You can easy determinate the file which should be changed and the css class by installing and using Firefox Web Development tools https://developer.mozilla.org/son/docs/Tools or Firebug Lite for Google Chrome https://getfirebug.com/releases/lite/chrome/
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
We have installed for you the template and sample date, unfortunately your SQL server does not support large prefix option, our suggestion is to contact your hosting provider and resolve this problem, more info you can find here:
https://forums.mysql.com/read.php?11,613570,613570
If the option will not be added to your server you may have problems with Joomla or components updates.
Regards, AS Team.
View History
View History
We have a problem with our website. We cannot scroll any of the pages either in Chrome, Opera or Edge. Furthermore selecting any products from the webshop is very slow or does not even work.
The link to our site is: https://www.motor-systems.hu/villanymotor/egyfazisu
Please help me with this urgent matter asap. Thank you.
Sincerely,
Peter
We are sorry, we do not see any purchased items under your account, our support is available for premium version only.
Regards, AS Team.
View History
We use the free version of the Template 002095 with Joomla 3.4.8. In case we purchase the paid version of this template, can you resolve the scrolling problem? (Furthermore the product selection problem that occurs after updating Joomla?)
Thank you.
Regards, Peter
Can you please provide us with more info, just checked your website the stroller is working.
Regards, AS Team.
View History
Our site works well in Firefox, but it does not work in Chrome, Opera and Edge. The mouse scrolling and the "Top of the page" button does not work either with non-Mozilla products.
Could you please analyze this problem?
Thank you.
Regards, Peter
We are sorry, we do not see any purchased items under your account, our support is available for the premium version only.
Regards, AS Team.
View History
We use the free version of the Template 002095 with Joomla 3.4.8. In case we purchase the paid version of this template, can you resolve the scrolling problem? Our site (https://www.motor-systems.hu) works well in Firefox, but it does not work in Chrome, Opera and Edge. The mouse scrolling and the "Top of the page" button does not work either with non-Mozilla products.
Could you please analyze this problem?
Furthermore could you please analyze the product selection problem that occurs after updating Joomla? (Joomla 3.8.)
Thank you.
Regards, Peter
Yes, our support team will connect your Joomla admin panel and resolve this problem.
Regards, AS Team.
View History
We are sorry, it seems your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
View History
c'ya Jürg
We are sorry, we do not see any renewals for the item 002095 under your account.
Regards, AS Team.
View History
We have purchased the Template 002095, so please resolve our scrolling and product selection problem. Please also let me know if you need anything (password etc.) for that.
Thank you.
Regards, Peter
For checking and fixing an issue with 'To Top' button we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Sorry, not quite understand the problem with product selection, we need more info please.
Regards, AS Team.
View History
The Joomla Admin details are in the Special Info block of the Puchased Items site.
The product selection problem emerges right after updating to Joomla 3.8. We did not have this problem with the earlier version.
Thank you.
Regards, Peter
The issue with ToTop button is fixed.
We need detailed info regarding the problem with your products please.
Regards, AS Team.
View History
could you please advise how to
1. upload the logo of my company to the header
2. Change all background pictures (slider, all other pages
) to other pictures
3. Change default green colour to blue
Thank you very much for your support.
BR,
Oksana
1. The logo you can upload using the template parameters, please see Logo Image parameter under Header layout tab.
2. All these pictures you can find in the template's images folder: "\templates\as002095\images\bg.4.jpg" or joomla images folder: "\images\sampledata\asimages\backgrounds"
3. It can be done by creating your own css or by editing existing css files. You can easy determinate the file which should be changed and the css class by installing and using Firefox Web Development tools
https://developer.mozilla.org/son/docs/Tools or Firebug Lite for Google Chrome https://getfirebug.com/releases/lite/chrome/
Here you can find some info of using firebug tool:
http://blog.astemplates.com/firebug-tutorial/#more-402
Or you can ask for our customization services here: https://www.astemplates.com/services
Regards, AS Team.