Joomla! Template 002022 - Item Support

I've uploaded the and the zipped extensions that came with my purchase package. It looks like everything installed correctly onto my Joomla 3.2 site, but when I do a preview of the default template, it looks nothing like the Demo Preview for AS002022 in the AS Templates site. All I can configure is a single page with a single photo (no slideshow) and a paragraph of text under the 'Home' category. I thought the default template was supposed to look just like the Demo Preview? Did I miss something with my install? Please advise.
In case to have your site exact like our demo preview you have install it using quick-start installation package, please see the following page for more info:

Regards, AS Team.

your picture of "template Installation" at
do not work. Can you please uploade it?

We are sorry, not quite understood your question, can you please provide us with more info?

Regards, AS Team.

i just checked the server, it should be ok. Could you retry it? All the best, Ralf
We are sorry, the same problem again, can't connect your server.

Regards, AS Team.
Hi there

sorry to bother you again. I changed now the link, it should be ok now. Could you try it again please?

All the best and many thanks for your help.

We are sorry, but we can open maximum 3 pages then your server became unreachable, we are receiving the following msg:
The connection has timed out

Regards, AS Team.

I am still waiting to hear something/anything about an Instagram social icon button.

Also, for the Gallery page, I have a couple of questions:

1. How do I disable the article view option when hovering over an image on the Gallery page? Currently, there are 2 options, as well as a synopsis of the image. One option is to view the image larger, and the other option is to open the article for that image. We do not wish to utilize the article option. I tried to disable the article itself, but then it just disabled the image from the Gallery altogether.

2. How do I add additional categories on the Gallery page? I changed the current category names (Project 1, Project 2, etc.) with my own, as well as changed the alias. But, when creating new categories, it doesn't view. How do I get them to show?

Your help would be most appreciated.

Thanks again. :)

We are sorry, we don't have such ico, it should be developed. In this case you may ask for our services or create it by yourself.

1. Sorry again, it as well should be developed.
2. Please be sure yo have created a new category as a sub-category under 'Our Gallery' category, in other words your new category parent should be 'Our Gallery' category.

Regards, AS Team.
The new categories are sub-categories under "Our Gallery". Can you take a look for me? Do you still have my admin login credentials?


Yes, categories are OK, but we don't see any articles under the created categories.

Regards, AS Team.
It is because one page shows 12 articles (pictures) only, you can change the number in the Main Menu -> Gallery -> Blog Layout Panel -> Intro Articles.

Regards, AS Team.
I just created an article under each of the categories that wouldn't show (Bicycles and Boards). When you click to view the Gallery, the Bicycles category and the Boards category aren't there. When I scroll down and click to view the next page of photos, the categories show. BUT, the categories Portraits, Wildlife, and Studio categories are missing on that 2nd page view. Is there a way to make all the categories (Portraits, Wildlife, Studio, Bicycles, and Boards) show on each page of photos?
It is because one page shows 12 articles (pictures) only, you can change the number in the Main Menu -> Gallery -> Blog Layout Panel -> Intro Articles.

Regards, AS Team.

I installed the template 020022 (buy) and I got an error on single article module : JInstaller: :Install: le fichier n'existe pas /var/ftp/yvan/lei/Joomla-3.2.2/tmp/install_531cde357ca35/languages.

Also, I would like to know if there is a step by step procedure to create our site with your template. I was not able to install the quick start version, so we start from vanilla version.

Thanks, Louise.
Just uploaded a fix for this extension on our server, please download the latest version from your AS account and install it, we are sorry for the inconvenience.
Corry but it is impossible to create step by step procedure, the best way is install the template using quick-start installation package on some demo server or demo folder and then preview all parameters and settings.

Regards, AS Team.
Hello. Can you please tell me how to comment out the font-family property Arial,Helvetica,sans-serif?
Can't find it in the css files.
Firebug tells me that it is in line 453 but i don't know which file to search.
It comes from the template parameters, you can rewrite it by putting your own css in the style.custom.css file.

Regards, AS Team.
Hi AS Team,

I think my question is confusing. Here is my problem. When you click on Gallery, you see "Show All", then "Portraits", then "Wildlife" categories.

I cannot see the other categories I created: "Studio", "Boards", and "Bicycles".

At the bottom of the gallery, there is "Start" "Prev" "1" "2" "Next" and "End". When I click on "Next" or "2", only then I can see the last 3 categories.

How can I make all 5 categories show on the same line when I click on Gallery?

Thank you.

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