Joomla! Template 002097 - Item Support

The premium version comes with quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
Hy, could you provide Joomla! Modules Configuration for this template?


Joomla modules configuration for this template are available with quick-start installation package only, the package comes with the template premium version only.

Regards, AS Team.
I had to sign in for the second time because the reset of my password did not work and I can't find an e-mail adress on your website.

Question for template 097:
I want to change te color of the grey surface on top of the template and I mean the area behind the main menu.
Where can I change that?

Regards, Jan
What is your username or email address, or PayPal transaction ID with you purchased the item 002097?

Regards, AS Team.
You askes for proof that I did buy the template.
The ordernr was 105987913662
The transaction belongs to user: jansteehouwer
The new password you can generate using the following page:

Regards, AS Team.
The transaction belongs to jansteehouwer. OK
So I try to generate a new password buth I do not receive an e-mail!
I'm getting a little tired because It's so difficult to get support when this does not work.
A manual for the template would be much easier.
when I login using jansteehouwer to reset my password I do not receive mail.

Please contact us via the following page and request for the new password:

Regards, AS Team.
new password works. Thanks.

I want to change the color of the grey ribbon behind the logo and menu.
Can you tell me how?

It can be changed by editing css files. You can easy determinate the file which should be changed and the css class by installing and using Firebug plugin:

For more info please see the following article:

Regards, AS Team.
That's the problem. I can't find the css file to change the color.

Please see: 'templates/as002097/css/tmpl.default.css' file the following class (line 2068):

background-color: #343f43;
font-size: 12px;
height: 25px;
line-height: 25px;
padding: 10px 0;
position: relative;
text-align: left;

Regards, AS Team.
Before I will buy this template, I would like to play with demo a little bit.
So I have installed demo version, but I do not see the content in the middle (SAVINGS, PLANNING, INVESTMENT). Is it usable just in PRO vesrsion?
The full content is available in the PRO version only.

Regards, AS Team.
Hello There
How can I get the rid of these:
JUser: :_load: Unable to load user with ID: 766
JUser: :_load: Unable to load user with ID: 626

Hello ROBMAN8,
On which page do you receive these messages?

Regards, AS Team.
Hello AS Team
In the admin area. If I go on any article or some categories.

Hello ROBMAN8,

It sometimes happens when a specific user has been deleted that was the author of an article or any other content. When trying to load that content, it also tries to get the username based on the ID, which cannot be found in the #__users table.

If you have an article being displayed on the homepage, try changing the author to someone else.

If this doesn't work:

Create 2 new users via the Joomla User Manager (admin backend).
Open your database manager such as PhpMyAdmin
Go to the #__users table and search for the ID of the user you just created
Change the ID for these users to 766 and 626
Go to the #__user_usergroup_map table
Search for the user_id that matches the ID of the user you created before
Change these also to 766 and 626

Hope this helps

Regards, AS Team.
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