Hello AS Team
I upgraded to joomla3.7.3 earlier today and there is a problem on my contact page that I don not understand.
All of the contact info and the google map have disappeared and what I can see is the back end info.
http://www.compassionatecentre.org/contact-us
AS Templates
POSTED: 2017-07-05
Hello ROBMAN8,
We just released an update which fixes this issue in Joomla 3.7.3, please download the latest version from your As account and replace updated files accordingly to the release log: https://www.astemplates.com/joomla-template-news/550-002097
After updating the files please login to your Joomla admin panel, go to Menus -> Main Menu -> Contacts menu item under Contact Display Options tab set Display Format parameter to 'Plain'.
You can easy determinate the file which should be changed and the css class by installing and using Firebug DevTools or Firebug plugin : https://getfirebug.com/
I just purchased (I installed free version to test). How do I remove branding at bottom? UN Bill7979.
I would prefer to not have to reinstall if there are no other plusses to installing paid version.
Thanks,
Bill
AS Templates
POSTED: 2017-07-14
Hello BILL7979,
Did you make any changes in the template source code? For removing the branding we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
I have been using the My Purchased Items and it does not seem to be working. I have tried many times to send. The path is xtecmedia.com/j35. Any idea when this might happen?
AS Templates
POSTED: 2017-07-17
Hello BILL7979,
In the Additional info section please put path to your admin panel, username and password, currently you have path only.
I installed as2097_quickstart. If I copy the Home Main Service article SAVINGS, PLANING and INVESTMENT and modified the modul "Home Main Services" for number of articel=6, after this changes the links for this three new buttons are wrong (index.php/15-main-home-services/111-investment2) and I don't know why?
You can see it on lvpr.rasmo-soft.de.
Can you tell me why?
I need six buttons on start page.
Thank you.
Best regards,
Rasmo
AS Templates
POSTED: 2017-07-18
Hello RASMOSOFT,
It is because you need to create menu items for your articles, like it is done for SAVINGS, PLANING and INVESTMEN articles, please see Who We Are menu.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
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AS Template 002098
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I upgraded to joomla3.7.3 earlier today and there is a problem on my contact page that I don not understand.
All of the contact info and the google map have disappeared and what I can see is the back end info.
http://www.compassionatecentre.org/contact-us
We just released an update which fixes this issue in Joomla 3.7.3, please download the latest version from your As account and replace updated files accordingly to the release log:
https://www.astemplates.com/joomla-template-news/550-002097
After updating the files please login to your Joomla admin panel, go to Menus -> Main Menu -> Contacts menu item under Contact Display Options tab set Display Format parameter to 'Plain'.
Regards, AS Team.
View History
Thanks!
What is your website url please?
Regards, AS Team.
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You can do it by editing '/templates/as002097/css/tmpl.default.css' file the following classes (lines 2225 and 2267):
#logo h1 span.char_0, #logo h2 span.char_0, #logo h3 span.char_0, #logo h1 span.char_1, #logo h2 span.char_1, #logo h3 span.char_1, #logo h1 span.char_2, #logo h2 span.char_2, #logo h3 span.char_2
{
color: #8abfd8;
font-size: 62px;
}
#logo h4, #logo h5, #logo h6
{
color: #343f43;
font-size: 10px;
font-weight: 300;
letter-spacing: 0;
line-height: 12px;
margin: -55px 0 0 100px;
text-transform: uppercase;
}
You can easy determinate the file which should be changed and the css class by installing and using Firebug DevTools or Firebug plugin :
https://getfirebug.com/
For more info please see the following article:
http://blog.astemplates.com/firebug-tutorial/#more-402
Regards, AS Team.
View History
I would prefer to not have to reinstall if there are no other plusses to installing paid version.
Thanks,
Bill
Did you make any changes in the template source code? For removing the branding we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
I sent log in info for access to the admin of the site as discussed above.
Thanks,
Bill
Can you please let us know the full path to your Joomla admin panel?
Regards, AS Team.
View History
In the Additional info section please put path to your admin panel, username and password, currently you have path only.
Regards, AS Team.
View History
I installed as2097_quickstart. If I copy the Home Main Service article SAVINGS, PLANING and INVESTMENT and modified the modul "Home Main Services" for number of articel=6, after this changes the links for this three new buttons are wrong (index.php/15-main-home-services/111-investment2) and I don't know why?
You can see it on lvpr.rasmo-soft.de.
Can you tell me why?
I need six buttons on start page.
Thank you.
Best regards,
Rasmo
It is because you need to create menu items for your articles, like it is done for SAVINGS, PLANING and INVESTMEN articles, please see Who We Are menu.
Regards, AS Team.
View History
Thanks,
Bill
Sorry, we cannot connect your admin panel: Username and password do not match or you do not have an account yet.
Please check.
Regards, AS Team.
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Can you try again please. This is taking a while.
Bill
Now it is OK, we changed the free template to the premium.
Regards, AS Team.
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