Joomla! Template 002027 - Item Support

Hi, and thank you for your exceptional products!

A.) My "Site Menus" render properly - in line with the default image and single spaced between each selection:

{#} = clipart image


B.) The "Article Categories Menu" does the following:

{#} = clipart image




Any ideas? I have fully investigated and cannot find where the root problem is. I 'inspected elements' in Google Chrome and Firefox with Firebug. I can provide you further info to help with this.

Thank You, Bean
Hello TheBean,
Please provide us with an URL, we have to see the source code.

Regards, AS Team.
Hi, and thank you for your immediate response!

Best Regards,
Hello TheBean,
Do you mean first coming the blue square and on the next line text?
If so, you can't put heading <h4> in the listing <li>.

Regards, AS Team.
Thank you again for your very quick response.

1.) Do you mean first coming the blue square and on the next line text? YES, but then a <br /> of some sort between the titles.

Both "Article Categories" menu problems on page are already <h4></h4> tags... I had already attempted the <h1> through <h5> options under "Advanced Options" - "Heading Style" before getting in contact with you. None resolved this. This problem renders a little differently in each of the updated Firefox, IE, Chrome, Safari and Opera Browsers, but none correctly.

This was the case from this morning when I had no other Modules or Plugins installed, so it happened during a clean install.

"Article Categories" Menu issues are seen on all pages for these menus:

Our Services


Our Services-1 (this is a TEST module for me)

Very Best Regards,
Hi again,

I have resolved the issue! I very much appreciate your quick responses.

Thank You...

I have the following code to implement PayPal in my article. Width is correct but height is 'squashed". Code worked fine in previous site but since installing your template it doesn't look good. Clicking on it still works.

<p style="text-align: left;">
<td><form action="" method="post"><input name="cmd" value="_s-xclick" type="hidden" /> <input name="hosted_button_id" value="XXXXXXXXXXXXX" type="hidden" /> <input src="" name="submit" alt="PayPal — The safer, easier way to pay online." border="0" type="image" /> <img alt="" src="" border="0" width="1" height="1" /></form></td>
Hello AHPVolution,
Please provide us with an URL, we would like to see it.

Regards, AS Team.
Hi guys. here's the url to my temporary "play" site:

Scroll down to the bottom of the page.

The PayPal logo on the right displays correctly - it's basically just a link to an image. The PayPal "buy now" button on the left is all squashed. It seems that the whole form has been compressed into the height of a text box. If you look carefully, there's even a border around it.

I've tried displaying the page in IE, Firefox, Chrome, Safari, & Opera. They all show the same result.

The way the PayPal Buy Now button should look is shown on my current main site here (RHS of the page):

If you guys can figure what's the issue, or provide a work around, I'd appreciate it.

PS: I'm not a Joomla expert. I'm looking at recommending Joomla and Joomla templates as a viable alternative to 3rd-party web design services for my small business clients - so I want to iron out any issues by experimenting by myself first.
Hello AHPVolution,
The template doesn't have css for the button, so you have to add your own, please try the following:

table form input
width: 107px;
height: 47px;

Regards, AS Team.
Thanks for this tip. I put the above between <style> tagsat the top of the article in HTML editor mode.

The "PayPal button" now scales in height, but there is no effect on the width. The button is now HUGE - but at least you can read it now.

Please investigate the width scaling issue.
Hi Guys, The tip you gave put me on the track to solve the problem. here is the solution:

Just put the height and width style attributes right inside the auto-generated PayPal button code like this:

<!-- PayPal Button -->
<form action="" method="post">
...<input style="width: 107px; height: 30px;" src="" name="submit" alt="PayPal - The safer, easier way to pay online." border="0" type="image" />...
</form><!-- PayPal Button -->


I like to publish article in position 20. How to do it? If I try to create new module I can not see position 20 in the position list..
Hello uurasdata,
Can you please contact us through the 'Contct Us' page and provide with an access to the Joomla admin panel, we would like to check this issue.

Regards, AS Team.
For some processes site management, error 500 arises. You can see an example in this link:

The page is

I appreciate your help.
Sorry, the problem mentioned in the previous post has already been solved. Sorry for the inconvenience and many thanks for your services.
Excuse me,
What is the correct way to add content to position 15 (get in touch example)?. I test a html module but the text expands out of space.
thank you very much
Hello Hipernet,
You have to create a custom HTML module and add the following:

Phone: 123 4567 8910 <br />
Fax: 123 4567 8911 <br />

Regards, AS Team.
Thanks very much
Hello Support,

I've purchased the Premium version of this template and had an experienced web developer modify it to suit my needs. However, she is unable to resolve an issue with the drop-down menu when it is viewed from one of the pages which are included in the drop-down menu: some of the text is being split into 2 lines but on mouse over it returns to a single line. From any page which is NOT included in the drop-down menu, all items look fine and in a single line.

The developer have tried many different ways to resolve the issue, while concentrating on lines number 462 to 470 in the template.css file.

The web site is and the drop-down menu is under the Products tab.

Kind regards,

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