Joomla! Template 002060 - Item Support

I just purchased your template.
I already had a template previously installed
Once I installed this new template though, all my menus are gone...
How should I do to not lose all my contents?
Thank you
What template did you have? Probably your template has different position names and settings. All available positions and settings you can preview on the following page:

Regards, AS Team.
I have this error when trying to install your quickstart template

Can you help me out plz

thank you


JInstaller: :Install: Cannot find Joomla XML setup file
The quick-start package should be installed like regular Joomla installation, you can't install it via Joomla extension manager, please see the template documentation for more info:

Regards, AS Team.
Hey I have the internal error as well
i will put info in my box
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
What is your site url please? Have you installed it using quick-start installation package?

Regards, AS Team.
yes and i will put it in the box in backend thanks
The url you have provided is not working, please check.

Regards, AS Team.
Done, sorry i had not capitalized it
You have to install this template using quick-start installation package, sorry, without this package we can't help you.

Regards, AS Team.
I copied and pasted all of it through my FTP Server.
I even shows the template is there on FTP, but not on joomla
Ok, I am going to Reinstall it again then ...
Please carefully read the template documentation:

Regards, AS Team.
Ok, I did as it says, and it is asking me to remove the installation folder, BUT I did not pick any of my configuration/database/overview
I left it as is, so you can go look at it but i didn't do anything besides reinstalling it.
Therefore, i could not pick to install my sample data........
Thank you
I put the link in the backend
First you have completely delete all Joomla files from your server, then download our package and upload the file on your server, unzip it and proceed with installation like you installing regular Joomla package, do not forget about sample data on the final step.

Regards, AS Team.
So my "contact us" menu link doesn't take me to the page it used to.
I changed all the info, even the ones from google maps, about a week ago
Today I checked and its telling me there is a xml problem.
Could you please check?
Thank you
URL and info in my description
By some reason the plugin can't parse your data, we changed it with latitude and longitude, now it looks fine.

Regards, AS Team.
Hello thank you!

Ok, so I am trying to have page/module/article whatever will work similar to this one on my old site:
But when i put in my HTML code, it takes away my amazon affiliate links ...
and only keeps title, author, and description ...
any ideas how to work this through ?

What it looks like right now

and i want it to look like this (the same format)

Thank you
Sorry, our support team can't help you in this case, for any customization services please use the following page:

Regards, AS Team.
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