Joomla Extension AS Accordion Menu - Item Support

I have disabled every item I could and still the menu does not show correctly? Is there a way t better identify what is blocking it?

Hello DOUGJ22,
Just checked the extensions one more time on our test server, it is working without any problems. You may ask for our installation services using the following page:

Regards, AS Team.
I do not need anything installed. This is the end of a 100 hour development and I will not be installing anything again. I just need the template which I paid you for to work with the extension you provided?

If I provide admin access is there anything else you can learn?

I went into extensions>extension manager>manage and disabled every item expect the module manager, the accordion menu module and the template but still the menu does not show?
Hello DOUGJ22,
It should be investigated why it doesn't work on your server, as you understand the investigation will take some time, it works just perfect with the template 002048, the demo you can preview here (see left column):

Regards, AS Team.
Hello! The module is installed joomla 3.6.5. The module does not work.
Images of the issue:

Can you help?

Can you please provide us with more info? Where we can see the problem?

Regards, AS Team.
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Item Name:
AS Accordion Menu
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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