Joomla Extension AS ArtSlider - Item Support

Hello there can you please fix my AS Artslider for me coz Im really having a one hell of time trying o be a genius.. I'll leave the wprk to you Kindly please set it up for me.. You are more than welcome to access so you can tweak my little problem here.. I would really apprciate it so much thank you
Hello MSMARIA82,
What is your site url please? Have you installed it using quick-start installation package? We will be able to help you only in case if it was installed using quick-start package.

Regards, AS Team.
Hi, I am working with template 00242, AS ArtSlider have problems, do not show me no picture, just by turning the nut and install the upgrade _item and still the same problem. is there any solution for this?
I have the same problem.

Slider shows all slides when first displaying the website.
After pressing any menu-button, the slider loads and loads and loads...
Displaying the running html-code, I can only see empty div-containers then.

This issue was fixed in the latest slider version, please download it and use for your site.

Regards, AS Team.

I am attempting to build a new site using the AS002035 template, and the AS ArtSlider module on the homepage. The "frame" for the pictures is showing on the page, so I believe that I have the extension configured correctly. However, no pictures are visible, just the frame. I believe that I have configured the "articles" for each image correctly and have loaded the photos as "intro images" per the directions on AS' How To page, but still no images are visible.

One note, my site is currently a development site and resides solely on my computer, (no remote server). Can you assist me please? I have been working on this problem all day and need to get this task resolved. Thanks for your help!
Our suggestion is to install the template using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

Regards, AS Team.

I have bought the AS template 002055.
For my homepage i also use the AS Art Slider.
This slider works perfect in Chrome and Firefox.
However, in Internet Explorer the slider is not displayed.

Can you help me please?

Hello PLANC79,
What is your site url please, please use the template comments page:

Regards, AS Team.
I use template as002064.
Art slider not work on sub menu
Can you help me
What is your site url please?

Regards, AS Team.
We released a patch for fixing this problem in the latest Joomla 3.3.6, please download it from here:
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Or you can provide us with an access to your Joomla admin panel and we will fix it for you.

Regards, AS Team.
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could you tell me the path for the module configuration? I'm very sorry, but I am really unable to find it!
Thanks in advance
Regards, depravity
For which template sorry? Our suggestion is to ask your questions using appropriate template comments page. Our templates have different modules configurations.

Regards, AS Team.
Oh sorry, I didn't know that. We're using Template AS002036. I know where I can find the options for the module, but in your description, you wrote something about "module configuration" (e.g. "how to").
Can you tell me the path for it please?
Thank you in regard,
Here it is:

Regards, AS Team.
I used the template AS002066 with Quickinstall and jommla 3.3.6
The slideshow does not go and it shows no Pictures. Only the loaded icon is visible. Where can I update the artslider when I buy it with the template?
Regards Doris
What is your site url please? And can you please use the template comments page for any questions regarding the slider and the template:

Regards, AS Team.

I bought some days ago a template wich included the AS-Slider and i was also possible to install it. But there is nowhere a place to put in the url for the pics ? Or in wich folder i should put the pics for the slider to get it work ?

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Item Name:
AS ArtSlider
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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