Joomla! Template 002035 - Item Support

Just found out, that on one of my customers site, we have an error since updating joomla up to 3.7.5.

The sub-menus are not displayed any more when hovering over the main-menu entry.


(e.g. "Unser Verein").

We are sorry, we do not see this item under your account, for investigating this issue you may ask for our services here:

Regards, AS Team.
Hello! 10/01/217 I bought the Joomla! Template 002035. Unfortunately, I can not install the QuickStart package for hosting. Installing joomla! freezes at step 3. The same happens when the package is installed quickstart on the localhost. Can you please tell me what to do?
On your server try to increase memory_limit and max_execution_time parameters at least to 512. What PHP version do you have on your server.

Regards, AS Team.
In template Joomla 002035, which I bought from you there is probably a mistake . In module on position 6, six articles aren’t equally distributed in 2 collumns. Could you please look at the demo of the ?
Could you fix it?
Hello AKADEMIA2016,
In your case you have to add the following classes in the style.custom.css file:

#featured-row .moduletable .moduletable-wrapper
padding: 0px 15px;

#featured-row .moduletable
border-right: 0px solid #aaa;
box-shadow: 0px 0 0 0 #fff;
margin-left: 1.1%;

Regards, AS Team.
Hi. I have problem with instalation of free version TEMPLATE 002035.
After upload, I have this text.

JInstaller: :Install: File does not exist ........../www/tmp/install_5a15e78353d57/ie8warning.php
Template Install: Could not copy files from the files source.
Error installing template

Can you help me?
Honza H.
Hello HANZYH452,
Thank you for noticing about this issue, just fixed it.

Regards, AS Team.
Ok. When will the versions be fixed?

Regards, HH
Hello Hanzy
I bought the template at the weekend for, but experienced enormous trouble trying to install it on server, and that with help from their Joomla experts. As hour's work couldn't get it going.

Do you have an up-to-date template without the errors, please, or may i have a refund?

Hello SINBAD2017,
What kind of problems do you have? Any error messages?

Regards, AS Team.
Where I can find the of this templates 002035 module's location as a picture?
Hello! I bought the Joomla! Template 002035. Unfortunately, I can not install the QuickStart package for Hosting.
I tried the Installation following the JOOMLA Template Intallation case 1 using Quickstart package:
My Server is not localhost... I have a Server Name-User and PW

the is verification affordable to use a Server that is not localhost. I don't understand what to do! Please give me a clear explanation what to do use a Host name that is not localhost!
Hello MITO2222,
You have to ask for help your hosting provider, they should provide you with your host name.

Regards, AS Team.
I have the right Host Name, database-name, username and PW

....there was a file produced, that I was asked to delete in my Installation folder to make sure it is my database.. I did delete it!

...when istallation starts, the blue bar is not moving and nothing happens for hours!
so what to do?
Hello MITO2222,
Does your server meets minimum Joomla requirements, please see the following page, table at the bottom:

Especially pay attention on Recommended PHP settings:

max_execution_time = 300

Regards, AS Team.
this information is on top of the window while installtion is...prosseding bunever works!

Es soll ein anderer Datenbankserver als „localhost“ verwendet werden. Aus Sicherheitsgründen muss die Eigentümerschaft des Webhostings überprüft werden. Weitere Informationen dazu können hier gefunden werden.

Hello MITO2222,
We are checking this issue.

Regards, AS Team.
I already have the answer from my provider:
Es gibt nämlich einen Joomla Bug bei einer Version 3.7.4 welche nur den Datenbank-Host localhost zulässt und keine eigenständigen Mysql Server.
translation: there is a bug in Joomla Version 3.7.4 which let only lets use the Host "localhost" and no other Mysql Server.

If you cannot deliver template quickstart-002035 for Joomla 3.8.x I will prefer to get my money back. I can not install you buggy version...
Hello MITO2222,
Just release an updated which included the latest Joomla version, you can download it from your AS account, please let us know if you will have any problems.

Regards, AS Team.
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