Joomla! Template 002043 - Item Support

Hello KURT123,

We recommend to reinstall quickstart package with original server settings. We can't able to help if you did some changes in server configuration. Thank you for understanding.

Regards, AS Team.
I have been trying to install this for two days now, and I still get the same error. The template uploads with an error, and nothing happens when I upload/install the extensions file. The front end shows "MISSING_JAT3_FRAMEWORK_PLUGIN" when I make it a default template.

Please help! I'm not a pro - my web hosting company installed Joomla! for me, and I just do the design stuff that does not involve complex coding.

We recommend to use quick start installation package. More details you can find here :

or here:

If you still have a problem with installation, you can order our installation service :

Regards, AS Team.
I already have my Joomla! site built, and I just want to change the template. I uploaded the basic template, and I can see it from the back end, but the front end still says "MISSING_JAT3_FRAMEWORK_PLUGIN." I tried to upload the extensions, but nothing happened when the upload was finished. There was nothing to install.

I have created a website from a Joomla! template previously, and had no problems. Why is this one different?


Please provide us with an access to admin panel (superuser permission) via contact us page :

Regards, AS Team.

I am trying to move or edit the "Get a Free Quote" link on the portfolio page. I cannot locate the code or module to make the necessary changes.

Hello KURT123,

The link you can find in K2 / Items / ( related item ) for example Men Shoes # 1.

You can delete it or write custom CSS for this link.

Regards, AS Team.
How and where can I make changes to the banner of the website. I will like to change that entire area where the shopping cart icon and the name of the store is located.

Hello KURT123,
Sorry, this template doesn't have such option, it should be developed. You can ask for our services or do it by your self.

Regards, AS Team.

Please, provide your URL

Regards, AS Team.
Hi everyone, i'm trying installing the template on the original italian version of joomla and I obtain this error:
"JInstaller: :Install: il file non esiste /web/htdocs/"
Someone can help me?
the error say "file doesn't exist"
Hello GUGU000,

We recommend use quick start installation package to see all available template functionality and positions. On it you can install Joomla language packs .

The quick start package installation manual: or

Joomla Language Pack :

Regards, AS Team.

I just purchased this template with you guys but have an issue with the Virtiuemart administrative access. Its seems that the Shop's control panel is missing. It only displays a blank page. I tried to make changes on the configuration portion but I am unable to click save or any other options on the VM component area. Everything else works fine.

Please let me know what I can do to fix this problem.

Thank you,


Sorry, not quite understand your problem, can you please let us know more info.

Regards, AS Team.
When you go to Virtuemart's control panel, you can't see the options to make changes. On the left column, you can click on the products or other options, but you can't save.

Please see link to show you what I see...


Please advise.

Nevermind. I fixed the problem. It was my computer. For some reason, my browser doesn't display javascripts or plugins. I restarted my computer and I can see the control panel now and make changes.

Thank you.
I wanted to customize the site but it's a little confusing. What folder can I refer to concerning the style sheets? I'd just like to change the background and resize the logo and stuff. Can you direct me a little on what to do?

I'm a web designer, not a coder. I customize joomla sites often but virtuemart in joomla is new to me.

Thank you for help.


All CSS files you can find in as002043 - css folder. For example you can change logo size in settings.css file :

h1.logo, h1.logo a

Regards, AS Team.
Hi everyone. Can you tell me what's the plugin to use the virtuemart product ID in K2 article? (the string"{product id=xx}" in k2 items)
Thanks in advance,
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