i bought a themplate but i see in paypal that they withdraw 2 payments from my bank account when they are cleared can you send one payment back
AS Templates
POSTED: 2014-08-17
Hello ONLINEWEBSERVICE,
We do not see any purchased items under your account, can you please provide us with PayPal transaction ID?
Regards, AS Team.
AS Templates
POSTED: 2014-08-18
Hello ONLINEWEBSERVICE,
Both these transactions were done using eChecks, it takes some time till your checks will be cleared. We not received these payments yet so we can't provide you with refund.
i bought the themplate but the menu items are without separetors. the text are tranformed to uppercase too.
thanks
Aspa
AS Templates
POSTED: 2014-08-19
Hello ASPAKATSI,
What is your site url please? Have you installed it using quick-start installation package? If not, our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
Here is info how to install this package: http://www.astemplates.com/virtuemart-template-documentation/188-002051
Hello,
when i try to install the quick start i take the message
Warning: POST Content-Length of 35175161 bytes exceeds the limit of 8388608 bytes in Unknown on line 0 and the installation cancelled. I work localhost at the moment
Thanks
AS Templates
POSTED: 2014-08-20
Hello ASPAKATSI,
Can you please provide us with more info? How are you installing it? What package? Anyway, you definitely have problems with your server configuration, try to install it on live server.
i used joomla! when i try to install the quick-start i take the message JInstaller: :Install: Cannot find Joomla XML setup file. I work localhost
thanks
Hello,
i can understand if i must install first the premium or the quick start package. In the documentation i read the premium but in our forum you suggest me the quick start. when i try to install the quick-start i take the message JInstaller: :Install: Cannot find Joomla XML setup file. I work localhost. Please write back soon
thanks
AS Templates
POSTED: 2014-08-20
Hello ASPAKATSI,
Quick-start package can't be installed via extension manager, it should be installed like regular Joomla installation package.
In the documentation you can find 2 steps of the installation:
1. Install Joomla template using Quickstart installation package, so it will looks exact like the demo preview
2. Manual template installation and modules configuration
I have a major Problem with the Template: I can't put something into the Shopping-Cart. If I use the defaulttemplate of Joomla (Beeze5) it works. The pop-up shows us and the product is in the cart. As soon as I switch back to your Template it isn't working anymore. Any suggestions to makt the template work properly?
Link: http://test3.kontrastplus.net
Best Regards,
KontrastPlus
AS Templates
POSTED: 2014-08-22
Hello KONTRASTPLUS,
Please provide us with an access to admin panel, we have to check it.
Regards, AS Team.
AS Templates
POSTED: 2014-08-26
Hello KONTRASTPLUS,
You are using third party extensions. You did changes the source code also. It looks like a jquery conflict. In this case we can't help you, it should be investigated. Our suggestion is disable one by one extensions for find the problem or order our development services : http://www.astemplates.com/developmentservices
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We do not see any purchased items under your account, can you please provide us with PayPal transaction ID?
Regards, AS Team.
Both these transactions were done using eChecks, it takes some time till your checks will be cleared. We not received these payments yet so we can't provide you with refund.
Regards, AS Team.
View History
thanks
Aspa
What is your site url please? Have you installed it using quick-start installation package? If not, our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
Here is info how to install this package:
http://www.astemplates.com/virtuemart-template-documentation/188-002051
Regards, AS Team.
View History
when i try to install the quick start i take the message
Warning: POST Content-Length of 35175161 bytes exceeds the limit of 8388608 bytes in Unknown on line 0 and the installation cancelled. I work localhost at the moment
Thanks
Can you please provide us with more info? How are you installing it? What package? Anyway, you definitely have problems with your server configuration, try to install it on live server.
Regards, AS Team.
View History
thanks
View History
i use joomla 2.5 .8
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thanks
The template documentation you can find on the following page:
http://www.astemplates.com/virtuemart-template-documentation/188-002051
Regards, AS Team.
View History
i can understand if i must install first the premium or the quick start package. In the documentation i read the premium but in our forum you suggest me the quick start. when i try to install the quick-start i take the message JInstaller: :Install: Cannot find Joomla XML setup file. I work localhost. Please write back soon
thanks
Quick-start package can't be installed via extension manager, it should be installed like regular Joomla installation package.
In the documentation you can find 2 steps of the installation:
1. Install Joomla template using Quickstart installation package, so it will looks exact like the demo preview
2. Manual template installation and modules configuration
http://www.astemplates.com/virtuemart-template-documentation/188-002051
Regards, AS Team.
View History
I have a major Problem with the Template: I can't put something into the Shopping-Cart. If I use the defaulttemplate of Joomla (Beeze5) it works. The pop-up shows us and the product is in the cart. As soon as I switch back to your Template it isn't working anymore. Any suggestions to makt the template work properly?
Link: http://test3.kontrastplus.net
Best Regards,
KontrastPlus
Please provide us with an access to admin panel, we have to check it.
Regards, AS Team.
You are using third party extensions. You did changes the source code also. It looks like a jquery conflict. In this case we can't help you, it should be investigated. Our suggestion is disable one by one extensions for find the problem or order our development services :
http://www.astemplates.com/developmentservices
Regards, AS Team.
View History
Transaction ID: 8A083102KR991290K
Transaction ID: 6MX48763SP987174R
regards
Done, please check your account.
Regards, AS Team.
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