I've noticed that there is also the same problem when you go to the contact form. In this case you even don't need to be logged in... I've made you an editor account:
Username: test
Password: test
AS Templates
POSTED: 2014-01-22
Hello PETKOV78,
Have you installed this template using quick-start installation package? You have missed something in the configuration.
It was a quick-start installation and all was ok. I've wrote the documentation also. There also another problem. There appears to be a horizontal bar on the bottom of the page creating extra blank space on the right hand side of the screen...
AS Templates
POSTED: 2014-01-22
Hello PETKOV78,
It means you have deleted some settings, because after installing the package everything should work just fine, as you writing in your comment 'all was ok'. Try to reinstall it one more time.
Is the dynamic "Filter by Category" script included in the template? I'm referring to the "Our Services" page in the demo.
Is it an extension that handles this feature? And is it included with the purchased template, or will it need to be purchased separately?
Thank you.
AS Templates
POSTED: 2014-01-22
Hello SETHNWHITE,
Yes, everything is included in the premium template version, as well in the package included quick-start installation package, after installing it your site will look exact like our demo preview.
Thank you very much for your prompt reply. I will purchase your template for my site. Is this the best way to contact you for support if needed, or do you have a separate form or email that you prefer?
AS Templates
POSTED: 2014-01-22
Hello SETHNWHITE,
We are providing support via this page only.
I am having trouble installing the Quickstart package. It installs fine, but it only shows the last screen, which says "Congratulations! Joomla is now installed. PLEASE REMEMBER TO COMPLETELY REMOVE THE INSTALLATION FOLDER" etc. I then cannot do anything until I remove the installation folder.
As a result, I am not able to set my login or password, or install the sample data.
Please let me know how I can install the Quickstart so that I can also see the earlier pages.
Thank you.
Seth.
AS Templates
POSTED: 2014-01-23
Hello SETHNWHITE,
It looks like you have not deleted configuration.php file from the previous installed Joomla. The file should be deleted before the new Joomla installation.
I have problems with the template and internet explorer 10 and 11. the problem exist with your demo site also. If you open the site with internet explorer, the photos in the circles doesn't look fine. The circle borders are broken. The site looks fine on the mac and with google chrome on windows. I didn't check other browsers now. What should I do to fix that? The address to the site is http://www.venia.at/index.php
Thank you very much for your help!
Regards,
Nikolay
AS Templates
POSTED: 2014-01-27
Hello PETKOV78,
Thank You for noticing about this issue, we have fixed it. Please download the latest version from your AS account and replace the 'tmpl.default.css' file.
thanks for the quick reaction
in baking there is the error message with the memory. (edit contact us - saves:
Warning
Field required: Name)
I can carry out no changes.
best regards
AS Templates
POSTED: 2014-01-28
Hello TOSI1967,
Regards, AS Team.
AS Templates
POSTED: 2014-01-28
Hello TOSI1967,
Can you please provide us with an access to your Joomla admin panel? We have to check your site configuration parameters, we think you have missed something. The info please put in the special info area under your purchased items section of your AS account.
Hi AS TEMPLATES.
I have a serious problem with my website which I need help to eliminate. It appears in all browsers. A bar appears at the bottom of the page and a blank space on the right of the page. It is the same problem PETKOV 78 mentions in an earlier post. I visited PETKOV 78 website and he appears to have solved the problem but I don't know how. Can you please tell me how to get rid of the bar at the bottom of the page?
My website is www.villanatasa.gr
Thank you very much
Vasileios
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Please provide us with the username and password so we will be able to login and check the menu like your customer has to do it.
Regards, AS Team.
View History
Username: test
Password: test
Have you installed this template using quick-start installation package? You have missed something in the configuration.
http://www.astemplates.com/joomla-template-documentation/219-002060
Regards, AS Team.
View History
It means you have deleted some settings, because after installing the package everything should work just fine, as you writing in your comment 'all was ok'. Try to reinstall it one more time.
Regards, AS Team.
View History
Is it an extension that handles this feature? And is it included with the purchased template, or will it need to be purchased separately?
Thank you.
Yes, everything is included in the premium template version, as well in the package included quick-start installation package, after installing it your site will look exact like our demo preview.
Regards, AS Team.
View History
We are providing support via this page only.
Regards, AS Team.
View History
As a result, I am not able to set my login or password, or install the sample data.
Please let me know how I can install the Quickstart so that I can also see the earlier pages.
Thank you.
Seth.
It looks like you have not deleted configuration.php file from the previous installed Joomla. The file should be deleted before the new Joomla installation.
Regards, AS Team.
View History
I have problems with the template and internet explorer 10 and 11. the problem exist with your demo site also. If you open the site with internet explorer, the photos in the circles doesn't look fine. The circle borders are broken. The site looks fine on the mac and with google chrome on windows. I didn't check other browsers now. What should I do to fix that? The address to the site is http://www.venia.at/index.php
Thank you very much for your help!
Regards,
Nikolay
Thank You for noticing about this issue, we have fixed it. Please download the latest version from your AS account and replace the 'tmpl.default.css' file.
Regards, AS Team.
View History
wonderful template! Contact us cannot be stored, there is no field "Name". Nevertheless, it does not exist. How can I get the field?
On your contact us page:
http://ferienhaus-am-muehlteich.de/index.php/impressum
we can see four fields: name, email, subject, message, which one is missed?
Regards, AS Team.
View History
in baking there is the error message with the memory. (edit contact us - saves:
Warning
Field required: Name)
I can carry out no changes.
best regards
Regards, AS Team.
Can you please provide us with an access to your Joomla admin panel? We have to check your site configuration parameters, we think you have missed something. The info please put in the special info area under your purchased items section of your AS account.
Regards, AS Team.
View History
I have a serious problem with my website which I need help to eliminate. It appears in all browsers. A bar appears at the bottom of the page and a blank space on the right of the page. It is the same problem PETKOV 78 mentions in an earlier post. I visited PETKOV 78 website and he appears to have solved the problem but I don't know how. Can you please tell me how to get rid of the bar at the bottom of the page?
My website is www.villanatasa.gr
Thank you very much
Vasileios