Joomla! Template 002031 - Item Support


Did you make backup before updating Joomla! version? Is this your URL ?

Regards, AS Team.
We need an access to your Joomla admin panel please.

Regards, AS Team.
See Special Info area.

Please check it now :

Regards, AS Team.
I see that there is a screenshot showing each of the module positions. Is there some equivalent menu class suffixes, module class suffixes, etc? Thanks, Nathan
It appears that the black bar where the logo is located is messed up in Chrome (looks fine in IE).

Is there a good workaround for that?
Yes, you are right, our developers will check and fit it for you ASAP.
We are sorry for the inconvenience.

Regards, AS Team.
Hello, what I need to modify to 'mod_articles_news_adv' on asposition7 looks exactly like on demo preview. I installed the template 00231 manually and 'mod_articles_news_adv' is a bit confusing to me. Thanks in advance !
Our suggestion is to install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
I can't update the template, it says:

Warnung Installieren der Erweiterung: Eine andere(s) template benutzt bereits das Verzeichnis „/home/tvseench/public_html/templates/as002031“. Soll dieselbe Erweiterung erneut installiert werden?
Fehler bei der Template-Installation.

How shall I proceed?
Unfortunately Joomla does not have an option for updating templates like it can be done for extensions, the template can be updated by uploading the changed files on your server via FTP, the list of changed files you can find here:

Regards, AS Team.
Hello, I needed to reinstall joomla and wanted to reinstall the template too but template installation error appeared, do I need manually to remove as002031 template folder in cpanel and install the template again ?
I extend my website to a second language (main language is DE, second lan. EN). I'm using AS Slider and it worked fine so far. If I switch language, AS slider doesn't Show pictures. If I switch back to the main language, it works fine.

Images (set to all langugaes") are assigned to a category also set to
"all" languages. Modul also "all languages".

I wouldn't install a complete new template Version, because I did some changes and erverything works fine.
Hello, i get the following notice : Notice: Constant DS already defined in /mnt/web423/a2/75/51991975/htdocs/ankertje/templates/as002031/index.php on line 4

Can you help me solve this?

Greetings, Jan de Jong
We are sorry, your license for our support is expired, you may extend it from your AS account.

Regards, AS Team.
Hello, this is my next try to get some help to a problem with AS Slider. I'm just extending my Website to a second language (main lang. = german, sec. will be EN).
As Slider works well so far with the main language (modul, category are set to "all languages"). When I change language to EN, AS Slider doesn't show images any more (I seems he doesn't find the Images?). Switching back to DE it works fine again.

I'm using an older Version of this template (I guess v 510) because i did some changes in the css files and every thing works fine so far.
To you have a hint for me to solve the issue?
Is it possible to update the template without css files?
Many thanks in advance
h. raninger
Did you create slider for your second language?

Regards, AS Team.
I have created a own slider modul for the second language, a second category in the language and new content items within this catagory also in the new language.
Slider modul shows a white rectangle with the correct width but not height. Slider also recognize the correct number of images in the category but doesn't show it.
I can't find something wrong. The same structure works fine in the main language.
Best regards
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello, you will find access data as requested in my account.

Best regards
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