Hello. A few days ago I bought the template, installed it without problem but when I wanted to authenticate myself in the joomla administrator it did not allow me access, it said that the username and / or password were wrong, I tried to change them but I got an error and now we the page was displayed.
I uninstalled it to recreate it from scratch and it no longer allowed me, I tried to do the same process and unzip the jpa with akeeba but it does not go beyond the first screen and it sends me this error
Lost
The requested URL was not found on this server.
Also, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I hope you can help me since I have not been able to work on the page due to this.
Thank you very much and I look forward to your comments.
Regards.
ltheme
POSTED: 2021-03-02
Hello HAANI41,
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I bought template LT DENTIST on your website.
When I want to change an icon, I can't because of non working - i think the problem is in flash?
PATH:
Quix - Pages >> Home >> Blurb >> click on the icon with camera >> a black box opens.
I kindly ask for help. Otherwise, I request a refund because the template is not working properly.
Best regards,
Zmago Šalamun
Thank you for your info.
Please send me your site URL, admin login, so I can help.
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site URL: www.k-pika.si/dom
admin
zmago65
I also find out that the page is not mobile responsive on iOS. On Android is working ok, but on iOS the slider is not correctly showing up.
I kindly ask you for help. I can send print screen if this will help you ...
Best regards, Zmago
Thank you for your info.
I tested my IphoneX and slider is working well, could you please let me know your iOS device that you're using?
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PATH:
Quix - Pages >> Home >> Blurb >> click on the icon with camera >> a black box opens - is still not working properly.
Best regards, Zmago
Did you try to create new Blurb instead for editing existing element and recheck?
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The template is not working properly on iOS - we tried on iPhone, iPad - icons below slider are not displayed correctly!
I've been working on this template for a few days now and I have to admit I'm a little disappointed with it ...
Please upload it to https://imgbb.com
and share me a link for screenshot.
Thank you!
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I uninstalled it to recreate it from scratch and it no longer allowed me, I tried to do the same process and unzip the jpa with akeeba but it does not go beyond the first screen and it sends me this error
Lost
The requested URL was not found on this server.
Also, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I hope you can help me since I have not been able to work on the page due to this.
Thank you very much and I look forward to your comments.
Regards.
We're supporting you via email, please follow up :)
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View History
Thank you.
It's lthemestore@gmail.com - our support email.