Joomla! Template 002041 - Item Support

Hi AS Team,

I purchased this template as a Regular license for test for a single domain, but now I decided to use it with two domains. Is it possible to pay remaining 15 dollars and purchase Extended license?

Thank you.
Hello RESIDENT,
Yes, you can ask for upgrade contact us via the following page:
http://www.astemplates.com/supportservices

Regards, AS Team.
Hello AS Team, I have a problem. After upgrade from Joomla 3.6.5 to 3.7.5 Contact page doesn´t display correctly. This is a known issue in Joomla 3.7.3 and it is fixed in version 3.7.5. But, in your template contact still not displayed correctly.
Is there a fix of html/com_contact/contact files?

Thank you.
Hello RESIDENT,
For checking and fixing this issue please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi, AS Team, I provided access. The problem is, that after upgrade I don´t see Contact page at the same format asi it was in the original template (Google map, email-form etc.) Thank you for support.
Hello RESIDENT,
Your website required authorization, we need username and password please.

Regards, AS Team.
Hi AS Team, I wrote username and password in the Special area. Maybe this could be a problem of a firewall, I forgot you are from America. Now I deactivated country block so everything should be fine.
Thank you.
Hello RESIDENT,
In case to fix this issue we need Super User permissions.

Regards, AS Team.
Hi AS Team, you´ve got it now. Thank you.
Hello RESIDENT,
The issue is fixed, please check.

Regards, AS Team.
Hi AS Team, I checked the website and contact looks like it did before, but still missing email under the telephone.
Thank you.
Hello RESIDENT,
It should be enabled in your Joomla admin panel -> Contact page menu item under Contact Display Options please see Email parameter.

Regards, AS Team.
Hi, AS Team, Email parameter is set to "Show", but nothing displays on the website.....
Hello RESIDENT,
It was set to 'Hide', changed it to 'Show' now it is OK.

Regards, AS Team.
Thank you very much AS Team! Everything is OK now.
And Hi again, AS Team, the same problem persist on other site with the same template (extended license). I wrote address and login in the Special area as Website 2. Can you please help me again?

Thank you very much.
Hello RESIDENT,
Fixed, please check.

Regards, AS Team.
Great! Thank you very much for support, AS Team.
Item Name:
002041
Author:
Downloads:
5595
Sales:
1381
Created:
2012-10-18
Updated:
2017-09-23
Item Version:
3.4.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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